Shuffle.com (the “Website”) is owned and operated by Natural Nine B.V. (“Shuffle”, “we” or “us”), a company with its registered office located at Fransche Bloemweg 4, Curaçao. Shuffle is licensed and regulated by the Government of Curaçao under gaming licence 8048/JAZ.
These Terms of Service govern your use of the Website and any associated services (the “Services”). They constitute a legally binding agreement between you and us and you should read them in their entirety before you use the Website or the Services. Your continued use of the Website or the Services constitutes acceptance by you of these Terms of Service; if you do not agree to them, you should not continue using the Website or the Services.
We may make amendments to these Terms of Service at any time and without advance notice. If we make any such amendments, we may take appropriate steps to bring such changes to your attention, but it shall be your sole responsibility to check for any amendments, updates and/or modifications. By continuing to use the Website or any Services after any such amendment to the Terms of Service, you will be deemed to have accepted and agreed to be bound by such amendments, updates and/or modifications.
These Terms of Service may be published in several languages. In the case of any discrepancy between the English language version of these Terms of Service and versions published in any other languages, the English language version shall prevail.
In order for you to be able to place bets via the Website, you must first register for an account (“Shuffle Account”). As part of the Shuffle Account registration process, you will be required to provide your date of birth and a valid email address and choose a username and password for your Shuffle Account. You must enter all mandatory information requested in the registration form. It is your sole responsibility to ensure that the information you provide is true, complete and correct. We may reject your requested username if we deem it to be offensive or inappropriate.
You may not register for a Shuffle Account if:
a. You are under 18 years old or under the legal age of majority or gambling in the jurisdiction in which you are located;
b. You are residing or located in jurisdictions from which gambling or your use of the Services is not permitted. It is your responsibility to ensure that your use of our Services is lawful; or
c. You provide misleading information or try to register for a Shuffle Account through third parties. You are prohibited from selling, transferring or acquiring Shuffle Accounts to or from other Shuffle users.
You are fully and solely responsible for the security of your login details and other sensitive information, including passwords and cryptocurrency wallets and associated private keys. We are not liable for any loss or damage arising from abuse or misuse of your Shuffle Account by third parties due to your disclosure, whether intentional, accidental, active or passive, of any such information to any third party.
You are permitted to have only one Shuffle Account. If you attempt to open more than one Shuffle Account, any and all such accounts may be blocked, suspended or closed, and any sums credited to those accounts will be frozen. If you realise that you have opened more than one registered Shuffle Account you must notify us immediately by email at [email protected].
If at any time after registration of your Shuffle Account you become aware of any errors or incorrect information relating to your Shuffle Account, you must inform us as soon as you possible by email at [email protected].
We reserve the right, at any time, to ask you for KYC documentation if we deem it necessary in order to determine your identity or location, or for any other purpose. We reserve the right to restrict your ability to access any or all Services or to make payments or withdrawals until your identity has been determined to our satisfaction, at our sole discretion.
As a condition of your use of the Services, you represent, warrant, covenant and agree that:
The Services are provided to you on an “as is” basis. We disclaim any and all warranties, expressed or implied, in connection with the Services. In particular, we provide you with no warranty or representation whatsoever regarding the Services’ quality, fitness for purpose, completeness, or accuracy, and we make no warranty that any Service will be uninterrupted, timely or error-free, or that any defects will be corrected.
The use of the Website or any of the Services for any form of illicit activity, including money laundering, terrorist financing or trade sanctions violations, is prohibited.
The Website and the Services are not offered to individuals or entities subject to United States, European Union, or other global sanctions or watchlists. By using the Website and the Services, you represent and warrant that you are not subject to such sanctions.
Persons located or resident in [Australia, Belarus, the British Virgin Islands, Côte d'Ivoire, Cuba, Curaçao, Czech Republic, the Democratic Republic of Congo, France, Germany, Iran, Iraq, Liberia, Libya, Lithuania, the Netherlands, Portugal, Serbia, Slovakia, South Sudan, Spain, Sudan, Syria, the United Kingdom, the United States, and Zimbabwe] (the “Prohibited Jurisdictions”) are not permitted to access the Website or the Services.
Any attempt to conceal your true location through the use of a VPN, proxy, or similar service or through the provision of incorrect or misleading information about your place of residence or location will constitute a breach of these Terms of Service.
You may participate in any Shuffle game only if you have sufficient funds for such participation in your Shuffle Account.
To deposit funds into your Shuffle Account, you may transfer funds from a cryptocurrency wallet under your control or via any of the other payment methods that may be available from time to time on the Website. Deposits may only be made with your own funds.
We take no responsibility for any delays to deposits which may arise from or be associated with blockchain transaction times or the use of particular payment methods or which may be caused by any third party.
We reserve the right to use additional procedures and means to verify your identity when processing deposits into your Shuffle Account.
Please note that the use of some payment methods may involve additional fees. Your bank or payment service provider may also charge you additional fees for making transfers or converting currencies.
Funds cannot be transferred from your Shuffle Account to the Shuffle Account of another user.
We may refuse to credit any deposits at its own discretion. If your Shuffle Account has been blocked or suspended, you must refrain from attempting to deposit funds into it. Should you attempt to deposit funds when your Shuffle Account is blocked or suspended, we will have the right to retain those deposited funds.
Cryptocurrency withdrawals will be made to your stated cryptocurrency wallet address after you make a valid withdrawal request.
If we mistakenly credit your Shuffle Account with winnings or any other sums that do not belong to you, whether as a result of a technical error or human error or otherwise, such sums will remain our property and will be liable to be deducted from your Shuffle Account. In the event of an incorrect credit to your Shuffle Account, you are obliged to notify us immediately by email at [email protected] upon becoming aware of any such error. If you withdraw funds that do not belong to you before we become aware of such an error, those amounts credited to your Shuffle Account in error will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by you to us.
If your Shuffle Account has been closed, locked or excluded and you wish to recover funds held in it, please contact Shuffle customer support at [email protected]. We reserve the right to carry out additional KYC verification procedures for any withdrawal.
We may from time to time offer you bonuses and rewards [such as free spins, cashback, free bets, and extra money to play games with] (“Bonuses”). Any such Bonuses will have their own sets of terms and conditions, to which you will need to agree in order to participate.
We reserve our right to remove any bonus from inactive accounts and accounts that we determine at our sole discretion to be intentionally exploiting a Bonus in bad faith.
We reserve the right to cancel all Bonuses that have not been claimed within the shorter of any applicable claiming period or 60 days, and to cancel any Bonus at our sole discretion.
Without prejudice to any other rights, if you breach in whole or in part any provision contained herein, we reserve the right to take such action as we see fit, including terminating our relationship with you under these Terms of Service or any other agreement and/or taking legal action against you.
You hereby fully indemnify, defend and hold harmless Shuffle and its shareholders, directors, employees and agents from and against all costs, expenses, losses, damages, claims, demands and liabilities (including legal fees and any other charges) that may be incurred or suffered by Shuffle or its shareholders, directors, employees and agents, arising in any way from (i) any breach by you of any part of these Terms of Service; (ii) any violation by you of any law or any third party rights; or (iii) your use of the Services.
Under no circumstances shall we be liable for any claims, proceedings, liabilities, costs, losses or special, incidental, direct, indirect or consequential damages (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use or misuse of the Services. This limitation of liability applies (1) regardless of whether the alleged liability is based on contract, tort, strict liability, statutory liability or any other basis, (2) even in the case of our own negligence, and (3) even if we have been advised of the possibility of such liability.
The limitations of liability in these Terms of Service shall apply to the fullest extent permitted under applicable laws.
We and our licensors are the sole holders of all rights in and to the Services and related code, structure and organisation, including copyright, trade secrets, intellectual property and other rights. You may not, within the limits prescribed by applicable laws (a) copy, distribute, publish, reverse engineer, decompile, disassemble, modify, or translate the website, or (b) use any Service in a manner prohibited by applicable laws or regulations (each of the above is an “Unauthorised Use”). We reserve any and all rights implied or otherwise, which are not expressly granted to you hereunder and retain all rights, title and interest in and to the Services. You agree that you will be solely liable for any damage, costs or expenses arising out of or in connection with the commission by you of any Unauthorised Use. You will notify us immediately upon becoming aware of the commission by any person of any Unauthorised Use and will provide us with reasonable assistance with any investigations it conducts in light of the information provided by you in this respect.
The term “Shuffle”, its domain names and any other trademarks and service marks used by us as part of the Services (the “Trademarks”), are solely owned by us. In addition, all content on the Website, including, but not limited to, the images, pictures, graphics, photographs, animations, videos, music, audio and text (the “Site Contents”) belongs to us and is protected by copyright and/or other intellectual property or other rights. You hereby acknowledge that by using the Services, you obtain no rights in the Site Contents and/or the Trademarks, or any part thereof. Under no circumstances may you use the Site Contents and/or the Trademarks without our prior written consent. You also agree not to do anything that would, or would be reasonably likely to, harm or potentially harm our rights, including our intellectual property rights.
We reserve the right to update or modify these Terms of Service or any part of them at any time or otherwise change the Service without notice and you will be bound by such amended Terms of Service once they are published to the Website. Therefore, we encourage you to check the applicable Terms of Service in force. Your continued use of our Services shall be deemed to attest to your agreement to any amendments to our Terms of Service.
If you wish to make a complaint, please contact our customer service team at [email protected]. Should any dispute not be resolved to your satisfaction you may pursue remedies in the governing law jurisdiction set forth below.
These Terms of Service shall be governed by, and construed in accordance with, the laws of England & Wales.
The courts of England & Wales have exclusive jurisdiction to settle any dispute arising from or connected with these Terms of Service (including a dispute relating to their existence, validity or termination, or the consequences of their nullity, or any non-contractual obligation arising out of or in connection with them) and you irrevocably waive any right that you may otherwise have had to object to an action being brought in those courts, or to claim that the action has been brought in an inconvenient forum, or that those courts do not have jurisdiction.
You must bring any and all legal claims under these Terms of Service in your individual capacity and not as a claimant in or member of any purported class action, collective action, private attorney general action, or other representative proceeding. You agree to waive the right to demand a trial by jury, where applicable.
If any provision of these Terms of Service is or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect the validity or enforceability in that jurisdiction of any other provision of these Terms of Service or the validity or enforceability in other jurisdictions of that or any other provision.
We reserve the right to assign our rights under these Terms of Service, in whole or in part, at any time without notice. You may not assign any of your rights or obligations under these Terms of Service.
If you have a complaint to make regarding our Services, you may contact our customer support team by email at [email protected].
No waiver by us of any breach of any provision of these Terms of Service shall in any way be construed as a waiver of any subsequent breach of such provision or of any breach of any other provision of these Terms of Service.
Nothing in these Terms of Service shall create or confer any rights or other benefits in favour of any third parties.
Nothing in these Terms of Service shall create or be deemed to create a partnership, agency, trust arrangement, fiduciary relationship or joint venture between you and us.
These Terms of Service constitute the entire understanding and agreement between you and us regarding the Services and supersede any prior agreement, understanding, or arrangement between you and us.